Privacy Policy

Effective Date: August 1, 2014
Last Updated: October 12, 2025

Google's Privacy: https://policies.google.com/privacy

1. Introduction & Scope

Welcome to Rocky Mountain Art and Play Center® (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and transparently.

This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website, programs, and parent engagement services. By using our website or services, you agree to this policy.

This policy applies to:

• Visitors to our website,
  
  

• Parents and caregivers engaging with us online,
  
  

• Clients and prospective clients, and
  
  

• Anyone interacting with our services or content.

2. Information We Collect

We collect information in two main ways:

A. Information You Provide Voluntarily

This includes data you submit directly, such as:

• Name, email, phone number, address, or preferred contact details
  
  

• Child’s name, age, and relevant background for scheduling or consultation
  
  

• Parent/caregiver information for engagement and communication
  
  

• Payment or billing details (if applicable)
  
  

• Messages, forms, or feedback submitted through our website
  
  

• Intake or consent forms required for therapy or coaching services
  
  

We never collect or store sensitive health information unless directly required for services and with your explicit consent.

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type, IP address, and device information
  
  

• Pages visited, links clicked, and time spent on our website
  
  

• Cookies and similar tracking technologies (see Section 6 below)
  
  

This information helps us improve our website and personalize your experience.

3. How We Use Your Information

We use your information to:

• Provide and improve our services
  
  

• Communicate with you about appointments, updates, or resources
  
  

• Facilitate parent engagement, newsletters, and educational content
  
  

• Respond to questions, requests, or inquiries
  
  

• Process payments (when applicable)
  
  

• Ensure website functionality and security
  
  

• Comply with legal or ethical requirements
  
  

We do not sell, rent, or trade your personal information.

4. How We Share Information

We only share information when necessary to provide our services or comply with the law. This includes:

• Service Providers: Third-party vendors (e.g., hosting, payment, scheduling, or email services) who are contractually required to protect your information.
  
  

• Legal Obligations: When required by law or to protect rights, safety, or property.
  
  

• Business Transfers: In the event of a merger or restructuring, information may transfer to a successor entity under the same protections.
  
  

• With Your Consent: We may share information when you have explicitly authorized us to do so.

5. Children’s Privacy (COPPA Compliance)

Our services often involve work with children, but our website is intended for parents and caregivers.

• We do not knowingly collect personal information from children under 13 without verifiable parental consent.
  
  

• Parents may request access to or deletion of their child’s data by contacting us directly.
  
  

• We comply fully with the Children’s Online Privacy Protection Act (COPPA) and relevant state laws.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain website functionality,
  
  

• Remember preferences, and
  
  

• Analyze site usage to improve performance.
  
  

You may disable cookies in your browser settings. However, doing so may limit certain website features.

We do not use cookies for advertising or behavioral tracking.

7. Data Security

We take appropriate technical and organizational measures to safeguard your information, including:

• Secure servers and encrypted data transmission (HTTPS/TLS)
  
  

• Password-protected systems and limited access
  
  

• Staff confidentiality agreements and privacy training
  
  

• Regular system updates and security audits
  
  

While we take all reasonable precautions, no internet system can be guaranteed completely secure. If a breach occurs, we will notify affected individuals and authorities as required by law.

8. Data Retention

We retain information only as long as necessary for operational, legal, or therapeutic purposes.

• Administrative records are generally retained for up to five (5) years.
  
  

• Client records are retained according to professional and state regulations.
  After that period, records are securely deleted or anonymized.
  
  

You may request deletion of your data at any time, subject to applicable laws and record-keeping requirements.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or update your personal information;
  
  

• Request deletion of your information;
  
  

• Opt out of nonessential communications; and
  
  

• Withdraw consent for certain data uses.
  
  

Requests can be made by contacting us at the email below. We will respond promptly in accordance with applicable laws.

10. Parent Engagement & Communication

By engaging in our parent programs or subscribing to updates, you may receive emails, newsletters, or event information related to child mental health and emotional development.

• You can unsubscribe or manage preferences anytime.
  
  

• We will not use your contact information for unrelated marketing purposes without your explicit consent.
  
  

11. External Links

Our website may link to external sites or resources. We are not responsible for the content or privacy practices of third-party websites. Please review their policies before providing personal information.

12. HIPAA and Mental Health Compliance

While our website is not a medical portal, we comply with applicable mental health confidentiality laws.

• If you are a therapy or coaching client, your protected health information (PHI) is covered under HIPAA and our Notice of Privacy Practices, which is provided separately during intake.
  
  

• This online Privacy Policy supplements but does not replace that Notice.
  
  

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. The updated version will be posted here with a new “Last Updated” date.

Continued use of our website or services after updates constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Rocky Mountain Art & Play Center
3443 S Galena St
Denver, CO 80231
Email: rockymountainartandplaycenter@gmail.com