Effective Date: January 9, 2022
Updated Date: October 16, 2015
At Rocky Mountain Art and Play Center, your child’s safety and well-being are our top priorities. We are committed to providing a secure, nurturing, and developmentally appropriate environment during all individual and group sessions. This policy outlines our supervision expectations and procedures for drop-off, pick-up, and emergency situations.
Supervision During Sessions
Active Supervision: Children are supervised at all times by trained staff. Staff maintain appropriate child-to-adult ratios based on the age and needs of the group, and engage in active monitoring of all activities.
Group Settings: In group programs, staff facilitate structured transitions and group norms that support emotional safety and cooperative behavior. Children are encouraged to stay within designated areas and participate in supervised activities.
Bathroom Policy: Children who require assistance will be accompanied by a staff member following appropriate safeguarding procedures. Independent bathroom use is monitored discreetly to ensure safety.
Drop-Off and Pick-Up Procedures
Authorized Adults Only: Children may only be released to adults listed on the authorized pick-up list. A photo ID may be required for verification at any time.
Timely Pick-Up: Parents/guardians are expected to pick up their child promptly at the scheduled session end time. Repeated late pick-ups may incur a fee or require a meeting to revisit scheduling needs.
Early or Late Arrivals: If you arrive more than 10 minutes early or late for your child’s scheduled session, please call ahead. We may not be able to accommodate early arrivals due to room setup or other scheduled sessions.
Emergency Contacts
Updated Information Required: All families must provide up-to-date emergency contact information prior to starting services and notify us immediately of any changes.
In Case of Emergency: If a parent or authorized contact cannot be reached in an emergency, appropriate action will be taken in the child’s best interest, including contacting emergency services if necessary.
Child Release in Emergencies or Unusual Circumstances
If there is a custody concern, court order, or other safety issue impacting pick-up, written documentation must be provided and kept on file. Without proper legal documentation, we cannot deny a parent access to their child.
Parental Presence During Initial Sessions (If Applicable)
For some young children or special cases, we may request a caregiver remain on-site during initial sessions to support a smooth transition. This will be discussed in advance based on the child's developmental needs.
Thank you for partnering with us to create a safe, caring, and enriching experience for your child. If you have questions or unique circumstances, please speak directly with your clinician or a member of our administrative team.
At Rocky Mountain Art and Play Center, we believe in empowering families with access to educational and therapeutic resources that support mental health, creativity, and emotional well-being. We may share links, books, videos, organizations, or community referrals that we find helpful for parents, caregivers, and children. These are provided for informational purposes only and do not constitute endorsements or formal affiliations.
Rocky Mountain Art & Play Center and its clinicians do not receive financial compensation, sponsorship, or any form of payment from the organizations or resources we recommend. All shared materials are intended to complement—not replace—professional therapy, individualized care, or medical advice. Families are encouraged to use their discretion when exploring outside resources and to discuss any questions or concerns with their therapist or healthcare provider.